Carers Matter Norfolk
Carers & Family Support · Charity/Voluntary Organisation · Norfolk
County-wide service for unpaid carers in Norfolk offering an advice line, carers assessments, community support and grants.
Carers Matter Norfolk supports around 81,535 unpaid carers across the county on the free Advice Line 0800 083 1148, or by email at info@carersmatternorfolk.org.uk. Information and advice covers seven themes from finances and accommodation to employment and time for yourself. The Cuppa Care project tackles isolation, support groups offer peer connection, and 93 percent of carers report improved wellbeing within twelve months. The service averages 388 support requests a month and responds within around eight working days.
Contact
Phone: 0800 083 1148
Website: https://carersmatternorfolk.org.uk/
Email: info@carersmatternorfolk.org.uk
Address: St Clement House, 2-16 Colegate, Norwich, NR3 1BQ
Opening hours: Mon-Fri 8am-8pm, Sat 9am-1pm
Who it's for
Who they help: Unpaid carers of all ages supporting someone in Norfolk
Eligibility: Anyone caring unpaid for a person who lives in Norfolk (the carer can live elsewhere). All ages of carer.
Area covered: Norfolk
Not suitable for: Support is for unpaid carers of someone who lives in Norfolk. Paid care workers should contact their employer. Carers of people in Suffolk should contact Suffolk Family Carers.
Information last verified June 2026. Printed from https://www.socialprescriber.co.uk/charities/carers-matter-norfolk