Citizens Advice Newcastle
Advice: Money, Housing & Work · Charity · Newcastle - City Centre
Free, confidential advice on debt, benefits, housing, employment, immigration and consumer issues for Newcastle residents.
Citizens Advice Newcastle helps thousands of residents each year with free, confidential and independent advice on money, debt, benefits, housing, immigration, employment, consumer rights, family issues and access to health and social care. Walk-in advice runs Monday to Friday 10am-12pm at the City Library, alongside specialist energy and Universal Credit help lines. Their Adviceline is free to call and they offer email and webchat support. Specialist advisers focus on complex debt and welfare benefits cases.
Contact
Phone: 0808 278 7823
Website: https://www.citizensadvice-newcastle.org.uk/
Email: admin@citizensadvice-newcastle.org.uk
Address: 4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX
Opening hours: Walk-in Mon-Fri 10am-12pm; Adviceline Mon-Fri 9am-5pm
Who it's for
Who they help: Adults; families; anyone needing advice
Eligibility: Newcastle residents
Area covered: Newcastle - City Centre
Not suitable for: Outside Newcastle
Information last verified June 2026. Printed from https://www.socialprescriber.co.uk/charities/citizens-advice-newcastle