National Energy Action (NEA)
Advice: Money, Housing & Work · Charity/Voluntary Organisation · National service
Free, independent energy advice and support for households in England, Wales and Northern Ireland struggling to heat their home.
National Energy Action (NEA) is the UK's leading fuel poverty charity. Its free Energy Advice and Support Service helps households afford to heat their home, offering help with energy bills and meters, benefit and income checks, advice on damp and condensation, and signposting to local crisis and hardship funds. Support is available by phone or webchat, with materials in over 160 languages.
Contact
Phone: 0800 304 7159
Website: https://www.nea.org.uk/
Who it's for
Who they help: Anyone struggling with fuel poverty or energy debt.
Eligibility: Households in England, Wales or Northern Ireland worried about affording their energy bills.
Not suitable for: Not available in Scotland — Scottish households are supported by a separate charity, Energy Action Scotland.
Information last verified July 2026. Printed from https://www.socialprescriber.co.uk/charities/national-energy-action