Toynbee Hall — Debt Free Advice
Advice: Money, Housing & Work · Charity/Voluntary Organisation · Whitechapel
Free specialist debt and welfare benefits advice for east London residents, including drop-ins and phone appointments.
Toynbee Hall provides free debt and money advice across east London as a lead partner in the Debt Free Advice network. They help with rent arrears, council tax, energy bills, credit cards and loans alongside priority debts, Debt Relief Orders, bankruptcy and new benefits claims. Help is delivered in person at hubs including 28 Commercial Street, by phone or WhatsApp on 0800 808 5700, or by video and webchat at debtfreeadvice.com. All advice is free and confidential.
Contact
Phone: 0800 808 5700
Website: https://www.toynbeehall.org.uk/debt-advice/
Email: info@toynbeehall.org.uk
Address: 28 Commercial Street, London, E1 6LS
Opening hours: Phone line 8am-8pm, 7 days a week
Who it's for
Who they help: Adults with personal debt or welfare benefits issues.
Eligibility: Residents of east London boroughs (Tower Hamlets, Hackney, Newham, Waltham Forest, Redbridge, Barking & Dagenham, Havering).
Area covered: Whitechapel
Not suitable for: This service does not cover business debts. The drop-in is for east London residents; people outside the catchment should contact their local advice service.
Information last verified June 2026. Printed from https://www.socialprescriber.co.uk/charities/toynbee-hall-debt-free-advice